About this Event

Naomi Chambers is Professor of Healthcare at Manchester University

She has a wide range of teaching, advisory and research interests include healthcare leadership, organisation culture, diversity and inclusion, board governance, clinicians in management, health care commissioning, health policy and management in Europe, primary care, patient and public involvement, emergency planning, e-health and clinical costing.

Naomi has recently co written a book called Organising care around patients: Stories from the frontline of the NHS. We know that the NHS  aims to be patient-centred but a large gap remains between the fine words and the reality. Care often feels designed for the convenience of the organisations that deliver it, and not enough around patients and their families, or even around the frontline staff who provide it. Why does this happen? What does it feel like? What can be done about it? This book stimulates reflection on these questions by listening closely to those at the frontline. It provides accounts from patients, carers and healthcare professionals who are patients about what it’s like when services get it right, and wrong, from birth up to the end of life.

Join us at this session of our story telling festival to hear more from Naomi and to join a discussion about stories in healthcare and how we can learn from personal stories.

#patientstories

Please note that the link to the session will be sent when booking closes (two days before the event).

Questions about this event?

Name: Katrina Glaister

Email: ENGLAND.PEAdmin@nhs.net

Telephone: xxxxxxxx